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Other advantages of using Outlook
An Outlook-based solution is far less expensive than a conventional CRM system to implement (ie has a greatly reduced Total Cost of Ownership):
Tour 1
Outlook/Exchange for CRM
  Why use Outlook for Contact Management
  Microsoft Outlook - Limitations
  What is MX-Contact adding to Oulook?
  Advantages of an Outlook-based Solution
  Other Advantages of using Outlook
  Microsoft Exchange Server "Database"
  Outlook - the Universal "Front-End"
Tour 2
MX-Contact Functionality
Tour 3
General Issues

No additional infrastructure needed

Exchange Server already in place

Cost of upgrade to new versions of Outlook shared
Reduced training time (cost)
Wider application of same training
Reduced installation time over conventional CRM systems

 

 

 

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