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Microsoft Outlook - Limitations
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| Outlook has the following disadvantages in its use as a workgroup/enterprise-wide contact manager: |
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Data stored in users’ Private Mailboxes (Contacts, Appointments, etc) |
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Limited sharing
of information Frequent duplication of data |
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Outlook has limited Folders (eg Contacts but no Companies, etc) |
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It is difficult for Users to Link items | |
| - | No Customer view of all interactions | |
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