MX-Contact 2 Tour Journals

Journals (Call Reporting/Activity Tracking)

Journals are used to build up a history of all calls made to a customer/client. These are usually phone calls or visits but can be used to record details about any kind of interaction.

		Tour 1 Outlook/Exchange for CRM
		Tour 2 MX-Contact Functionality
			MX-Contact Toolbars/Shortcuts
			Data
			MX-Contact Elements
			Company/Contact Profiling
			Opportunity Management
			Calendaring/Scheduling
			Task/To-Do Management
			Journals
			Documents
			E-mail
		Tour 3 General Issues