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Advantages of an Outlook-based
Solution for CRM
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| Outlook/Exchange have the following advantages in being used as the platform/foundation of a CRM system: |
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Outlook is always the 1st application to be opened |
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Outlook is always kept open |
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Familiar Interface |
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One calendaring system universal across company and supply chain |
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One e-mail store |
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One document management system |
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Easy synchronisation with most PDA’s |
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